order catering
Order your way – online, email, or phone
online
Click on the link above or use the order site below.
- Easy and fast
- Full menu available
- Store multiple payment methods
- Repeat favorite orders
- If less than 24 hours to setup time, please email or call us
- Just email your order with quantity, time and day of setup, and any special instructions
- Emails are forwarded to entire catering team
- Email account is monitored 24/7 and you will receive a response as soon as possible
phone
- Press 1 to reach the catering department
- If we cannot come to the phone, just leave a voicemail with your order or message
- Voicemails are monitored 24/7 and are immediately forwarded to the catering team for processing
Your questions answered…
I have a last minute order I forgot about, can you help me?We understand things happen and you need to get served! Last minute requests are our specialty. We will do our best to accommodate your order and requested time. Please keep in mind not all menu items will available for same day orders. What is included in your corporate catering orders?
Disposable plates, utensils, napkins & disposable tablecloths. Hot items also come with chafers & sternos to keep food hot. Included or added beverages come with disposable cups & beverage napkins (& ice, creamers, sweeteners, as applicable). Our professional staff will deliver & set up your order, as well as return to clean up (unless you prefer drop-off only). We also offer china, silverware, glassware and linen napkins at an extra charge if requested. Do you have vegetarian & vegan menu options?
Yes we do. We include a vetarian component in all of our orders unless requested not to. Your catering sales manager will be able to identify the vegetarian & vegan friendly menu items we offer. Do you cater for dietary needs?
We cater for dietaries such as fructose friendly, gluten free, dairy free and vegan. They will be wrapped separately with the clients name on them. Please keep in mind that we will do our best to provide similar alternate meals where your dietary requirement is concerned, but sometimes may need to substitute hot food items depending on what is seasonally available. What areas do you service?
We deliver catering to the following areas – Radnor, King of Prussia, Conshohocken, Plymouth Meeting, Blue Bell, Bryn Mawr, and everywhere in between. We do cater outside these regions, though, so simply let us know where your event is being held & we can tell you if it’s an area we can service. Can I customize my catering package? I don’t see one that has everything I’m looking for.
Absolutely! We will work with you to create the catering menu that suits you best. You can mix dishes from different menu packages, basically you can pretty much create any assortment of items you’d like for your menu. Are there any additional fees or charges not included in your packages?
Yes. For delivery orders, a 6% sales tax and 15% delivery fee will be added to all orders. For pickup orders a 6% sales tax will be added only. The delivery fee is used for transportation expenses, van insurance, and appropriate food transport equipment. Gratuity is not required but is appreciated. What forms of payment do you accept?
We accept cash, company checks, debit cards & credit cards: American Express, MasterCard, Visa & Discover cards. House accounts are available if you prefer to be invoiced for your order. Please contact us to setup your account. What time will you arrive to drop off and set up our order?
We request at least a 30-minute delivery window, allowing us sufficient time for setup and presentation. For example, if your group wants to eat at 8 am, we will deliver between 7:45 and 8:15 a.m. We strive for 100% on time deliveries! I’m not certain of the date, and I’m not sure of any special requests. How far ahead do you need the final order?
If you know your event date, we always recommend you place your order to save your date as soon as possible. When you find out the final details of your event, just let us know. We ask for at least 24 hours notice for all orders, but we prefer 48. How do I cancel or change an order?
You must call our office at 610-822-3422 or email us at order@paniniz.com to change or cancel you order. Cancellations or changes must be made at least 24 hours prior to your delivery time. We may not be able to accommodate order changes without 24 hours notice, and orders cancelled without 24 hours notice are subject to a cancellation fee or may be non-refundable. Why am I unable to complete my online order?
You may be unable to complete your online order for one of the following reasons – requested delivery time is in less than 24 hours; minimum order amount has not been met; delivery is for a day/time we are closed; or there is incomplete order or payment information. Please review your order to see if any of these apply. If you believe there is an issue with our online ordering system, please call 610-822-3422 or email us at order@paniniz.com to place your order with a representative. Do you need a kitchen for my catering event?
Not at all. We provide full drop off service which means no kitchen or equipment is required, we bring everything. We also provide event catering with on site cooking if requested. Please contact us for our event catering options. Can you provide me with any services other than catering?
Absolutely! We are a one-stop-shop, so we are happy to arrange event rentals you need such as guest tables, seating, linens, chair covers, china, tents – almost everything you can think of! We can also arrange entertainment services like a DJ, Emcee, themed decor & lighting packages. Just let us know what you need & we will include those items in your catering package quote. I’m interested in having a bar at my event. Are there any restrictions I should know?
Some event venues & locations (like public spaces) do not allow outside bar services or do not permit alcohol on the premises. Please inquire with your event venue or ask us. Additional fee for liability insurance may be required. How is the order processed?
When ordering from us you will automatically be set up with an account so that we can make future ordering much easier for you. After your order has been processed, you will immediately receive an email confirmation with all of the order details. This will give you the chance to verify the delivery location, setup time, items ordered, special instructions, and total charge. If anything is wrong, just reply to the confirmation and the catering team will take care of your request. Do you offer serving attendants?
We offer servers or attendants at $24.00 per hour and bartenders at $30.00 per hour with a minimum of 3 hour charge per attendant. An automatic 20% service charge will be added to catered events that require a server or attendant. What will your prices be in the future?
Future catering prices may fluctuate slightly due to an unstable energy/consumable market. However, we will do everything possible to hold the line on our current pricing. Printed menu pricing may become outdated, please refer to the website for most current prices.